J Plan Co., Ltd. (hereinafter referred to as "our company")) is the service provided on this website (hereinafter referred to as the "Service").) regarding the handling of users' personal information, please refer to the following privacy policy (hereinafter referred to as "this policy").) Article 1 (Personal Information) "Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and is information about a living individual that Information that can identify a specific individual such as name, date of birth, address, telephone number, contact information, and other descriptions included, as well as data related to appearance, fingerprints, voiceprint, and individual information such as health insurance card insurer number Information that can identify a specific individual (personal identification information) Article 2 (Method of collecting personal information) When a user registers for use, the Company collects information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, etc. We may ask you for personal information such as phone number, driver's license number, etc.In addition, information regarding transaction records and payments, including user personal information, made between users and affiliates, etc., including the user's personal information, may be used by our affiliates (including information providers, advertisers, publication distribution destinations, etc.). Hereinafter referred to as "partner") etc. can be collected Article 3 (Purpose of collecting and using personal information) The purpose of our company collecting and using personal information is as follows. To provide and operate this service To respond to inquiries from users (including verifying identity) While the user is using the service. To send emails about new features, updated information, campaigns, etc. of the service, and information on other services provided by our company To contact you as necessary, such as maintenance and important notices In order to identify users who have violated the Terms of Use or who are attempting to use the service for fraudulent or improper purposes, and to refuse their use To allow users to view their registered information. To allow users to change, delete, or view usage status To bill users for usage fees for paid services Purposes incidental to the above purposes of use Article 4 (Change of Purpose of Use) 1. The Company will change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is related to the purpose before the change. shall be 2. If the purpose of use is changed, the changed purpose will be notified to the user or announced on this website by the method prescribed by the Company. Article 5 (Provision of personal information to third parties) 1. The Company shall not provide personal information to third parties without obtaining the user's consent in advance, except in the following cases. never offerHowever, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person. Improving public health. or when it is particularly necessary to promote the healthy upbringing of children, and it is difficult to obtain the consent of the child. When it is necessary for the person to cooperate in carrying out the affairs stipulated by law, and there is a risk that obtaining the consent of the person will impede the execution of said affairs When a matter is announced or made public and the Company reports to the Personal Information Protection Commission 1. The purpose of use includes provision to a third party 2. Data provided to a third party Item 3. Means or method of providing personal information to a third party 4. Stopping the provision of personal information to a third party at the request of the person 5. Method of acceptance 2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not fall under the category of a third party. When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use Individuals due to business succession due to reasons other than merger When information is provided In cases where personal information is to be used jointly with a specific person, a statement to that effect, the items of personal information to be jointly used, and the joint use If the person is notified in advance of the scope of the person using the personal information, the purpose of use, and the name of the person responsible for the management of the personal information, or the person is made easily aware Article 6 (Disclosure of Personal Information) 1. When the Company is requested by the person to disclose personal information, the Company will disclose this to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay.Please note that a fee of 1,000 yen will be charged for each disclosure of personal information. If there is a risk of harming the life, body, property, or other rights and interests of the person or a third party If there is a risk of significantly hindering the proper implementation of our business. In some cases In other cases in violation of laws and regulations 2.Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information such as history information and characteristic information will not be disclosed. not Article 7 (Correction and deletion of personal information) 1. If the user's personal information held by the Company is incorrect, the user shall notify the Company by following the procedures established by the Company. Correction, addition, or deletion of personal information (hereinafter referred to as "correction, etc.")) can be claimed 2. If the Company receives a request from a user in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information without delay. 3. If the Company makes corrections based on the provisions of the preceding paragraph, or if it decides not to make corrections, etc., it will notify the user without delay. Article 8 (Suspension of use of personal information, etc.) 1. The Company shall not be liable for any reason from the person in question that the personal information is being handled beyond the scope of the purpose of use, or by illegal means. (hereinafter referred to as "suspension of use, etc.")), we will conduct the necessary investigation without delay. 2. If we determine that it is necessary to respond to the request based on the investigation results in the preceding paragraph, we will suspend the use of the personal information without delay. 3. If the Company suspends use, etc. based on the provisions of the preceding paragraph, or if it decides not to suspend use, etc., the Company will notify the user without delay.

Terms and policies

Q: Shipping policy

Customs Clearance If the item is returned due to an incorrect delivery address, we will not be able to provide a refund. Please double check the shipping information before payment. Customs duties and consumption taxes Once the ordered product reaches the destination country, it may be subject to customs duties. Customs may contact the recipient directly, or depending on the country, the recipient may not be contacted. Please check the delivery status frequently and contact the local customs office as soon as possible if customs clearance is delayed. We will not be able to provide a refund if the item is returned due to non-payment or delay in customs duties. Additional costs for import customs clearance will be borne by the purchaser. Delivery companies by country [Japan] Yamato Transport/Kurume Transport (estimated delivery time: approximately 4-5 days) [ South Korea] LOTOS (sea mail), BRIDGE Logis (airmail) (estimated delivery time: approximately 5-7 days) [Other countries] EMS (estimated delivery time: approximately 14-60 days) ・If the delivery address is in the United States, we cannot deliver to PO boxes, APO, FPO, DPO, or US military bases. ・Actual shipping costs, including packaging and products, may differ from the estimated shipping costs. ・Please create all information in alphabets. (Name, address, etc.) How to check delivery status You can check the shipping status of orders for which payment has been completed from the order history in My Account. When shipping is completed, 39Drug Store will send you a shipping completion email. This email contains the shipping company, tracking number, and website link, so please check the shipping company's website for the delivery status after shipping.

These Terms of Use (hereinafter referred to as "Terms")) is J Plan Co., Ltd. (hereinafter referred to as "our company")) provides an online shop (hereinafter referred to as the "Service") on its website.) determines the terms of use forTo all registered users (hereinafter referred to as "Users")), please use this service in accordance with these Terms.

Article 1 (Application)
1. These Terms shall apply to all relationships related to the use of this service between users and the Company.
2. In addition to these Terms of Service, the Company has various regulations such as rules for use (hereinafter referred to as "Individual Regulations").) may be doneThese individual provisions shall constitute a part of these Terms, regardless of their name.
3. If the provisions of these Terms of Use conflict with the provisions of the individual provisions in the preceding paragraph, the provisions of the individual provisions shall prevail unless otherwise specified in the individual provisions.

Article 2 (Registration for use)
1. In this service, a person who wishes to register agrees to these terms and applies for registration according to the method specified by the Company, and the Company approves the application. Registration for use shall be completed by notifying the person wishing to register.
2. If the Company determines that the applicant for use registration has the following reasons, the Company may not approve the application for use registration, and shall not be obligated to disclose the reason.

If false information is reported when applying for user registration.
If the application is from a person who has previously violated these Terms.
In addition, If the Company determines that the registration for use is inappropriate

Article 3 (Management of User ID and Password)
1. I will manage my password
2. Users may not transfer, lend, or share their user ID and password to a third party under any circumstances.If the combination of user ID and password matches the registered information and the user logs in, the Company will consider the user ID to be used by the user who registered the user ID.
3. The Company shall not be responsible for any damage caused by the use of the user ID and password by a third party, unless there is intentional or gross negligence on the part of the Company.

Article 4 (Sales Agreement)
1. In this service, the user applies for purchase to the Company, and in response, the Company notifies the Company that the application has been accepted. By doing so, a sales contract will be established.Please note that ownership of the product will be transferred to the user when we deliver the product to the delivery company.
2. If the user falls under any of the following reasons, the Company may cancel the sales contract set forth in the preceding paragraph without prior notice to the user.

If the user violates these Terms
If the delivery of the product is not completed due to unknown delivery address or long-term absence
In other cases between the Company and the user. If it is determined that the relationship of trust has been damaged

3. Payment methods, delivery methods, and cancellation methods for purchase applications related to this service.Otherwise, the return method etc. will be determined by the method separately determined by our company.

Article 5 (Intellectual Property Rights)
Product photos and other content provided by this service (hereinafter referred to as "Content")) copyrights and other intellectual property rights belong to the legitimate rights holders such as our company and content providers, and users may not copy, reprint, modify, or make any other secondary use of them without permission.

Article 6 (Prohibited Matters)
Users shall not engage in the following acts when using this service.
Acts that violate laws and regulations or public order and morals

Acts that violate laws and regulations or public order and morals
Acts related to criminal acts
Works included in this service Acts that infringe upon intellectual property rights, trademark rights, or other intellectual property rights
Acts that destroy or interfere with the functions of our server or network
Information obtained through this service Commercial use
Acts that may interfere with the operation of our services
Acts of gaining or attempting unauthorized access
Other users Acts of collecting or accumulating personal information etc.
Acts of impersonating other users
Acts of directly or indirectly benefiting anti-social forces in connection with our services. Acts of providing services
Other acts that our company deems inappropriate

Article 7 (Suspension of provision of this service, etc.)
1. If we determine that there is any reason, we may suspend or suspend the provision of all or part of this service without prior notice to the user.

When carrying out maintenance, inspection or updating of computer systems related to this service
If it is difficult to provide this service due to force majeure such as earthquake, lightning, fire, power outage or natural disaster.
If the computer or communication line, etc. stops due to an accident
In addition, if the Company determines that it is difficult to provide this service

2 The Company shall not be liable for any disadvantage or damage incurred by the User or any third party due to the suspension or interruption of the provision of this Service, regardless of the reason.

Article 8 (Restrictions on Use and Cancellation of Registration)
1. In the event that any of the following apply, the Company shall, without prior notice, provide the User with all or no access to the Service. You may restrict certain uses and cancel your registration as a user.

If any provision of these Terms is violated
If false information is found in the registered information
Credit card reported by the user as a means of payment If the card is suspended
If there is a default in payment obligations such as fees
If there is no response for a certain period of time to contact from our company
If this service has not been used for a certain period of time since the last use
In addition, if the Company determines that the use of this service is inappropriate

2. Based on this, we are not responsible for any damage caused to users due to our actions.

Article 9 (Withdrawal)
Users may withdraw from this service by following the prescribed withdrawal procedures

Article 10 (Disclaimer of Warranty and Liability) Matters)
1. The Company shall not be liable for any factual or legal defects in the Service (defects or errors related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, etc.) Contains bugs, copyright infringement, etc.) does not guarantee that there will be no
2. Our company is not responsible for any damage caused to users due to this service.However, the contract between the Company and the user regarding this service (including these Terms)) becomes a consumer contract as stipulated in the Consumer Contract Act, this disclaimer does not apply, but even in this case, our company will not be liable for any negligence (excluding gross negligence) on our part.) Damages caused to the User due to default or illegal acts caused by special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damage)) assumes no responsibility for
3. Our company is not responsible for any transactions, communications, or disputes that occur between users and other users or third parties regarding this service.

Article 11 (Changes to Service Content, etc.)
The Company may change the content of this Service or discontinue the provision of this Service without notifying the User. We are not responsible for any damage caused to users as a result of this.

Article 12 (Changes to Terms of Use)
The Company may change these Terms at any time without notifying the User if it deems it necessary. In addition, if the user starts using this service after changing these terms, the user will be deemed to have agreed to the changed terms.

Article 13 (Handling of personal information)
The Company shall appropriately handle personal information obtained through the use of this service in accordance with the Company's "Privacy Policy."

Article 14 (Notification or Communication)
Notification or communication between the user and the Company shall be carried out by the method specified by the Company.Unless a user notifies us of a change in accordance with a method separately determined by our company, our company will assume that the currently registered contact information is valid and will notify or contact that contact information. It is assumed that the

Article 15 (Prohibition of Transfer of Rights and Obligations)
The User may transfer the status under the User Agreement or the rights or obligations based on these Terms to a third party without the prior written consent of the Company. Cannot be transferred or pledged as collateral

Article 16 (Governing Law/Jurisdiction)
1. Japanese law shall be the governing law when interpreting these Terms.Please note that with regard to this service, the application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded.
2. In the event of a dispute regarding this service, the court with jurisdiction over the location of our company's head office shall have exclusive jurisdiction.

J Plan Co., Ltd. (hereinafter referred to as "our company")) is the service provided on this website (hereinafter referred to as the "Service").) regarding the handling of users' personal information, please refer to the following privacy policy (hereinafter referred to as "this policy").)

Article 1 (Personal Information)
"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and is information about a living individual that Information that can identify a specific individual such as name, date of birth, address, telephone number, contact information, and other descriptions included, as well as data related to appearance, fingerprints, voiceprint, and individual information such as health insurance card insurer number Information that can identify a specific individual (personal identification information)

Article 2 (Method of collecting personal information)
When a user registers for use, the Company collects information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, etc. We may ask you for personal information such as phone number, driver's license number, etc.In addition, information regarding transaction records and payments, including user personal information, made between users and affiliates, etc., including the user's personal information, may be used by our affiliates (including information providers, advertisers, publication distribution destinations, etc.). Hereinafter referred to as "partner") etc. can be collected

Article 3 (Purpose of collecting and using personal information)
The purpose of our company collecting and using personal information is as follows.

To provide and operate this service
To respond to inquiries from users (including verifying identity)
While the user is using the service. To send emails about new features, updated information, campaigns, etc. of the service, and information on other services provided by our company
To contact you as necessary, such as maintenance and important notices
In order to identify users who have violated the Terms of Use or who are attempting to use the service for fraudulent or improper purposes, and to refuse their use
To allow users to view their registered information. To allow users to change, delete, or view usage status
To bill users for usage fees for paid services
Purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)
1. The Company will change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is related to the purpose before the change. shall be
2. If the purpose of use is changed, the changed purpose will be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (Provision of personal information to third parties)
1. The Company shall not provide personal information to third parties without obtaining the user's consent in advance, except in the following cases. never offerHowever, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
Improving public health. or when it is particularly necessary to promote the healthy upbringing of children, and it is difficult to obtain the consent of the child. When it is necessary for the person to cooperate in carrying out the affairs stipulated by law, and there is a risk that obtaining the consent of the person will impede the execution of said affairs
When a matter is announced or made public and the Company reports to the Personal Information Protection Commission
1. The purpose of use includes provision to a third party
2. Data provided to a third party Item
3. Means or method of providing personal information to a third party
4. Stopping the provision of personal information to a third party at the request of the person
5. Method of acceptance

2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not fall under the category of a third party.

When our company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use
Individuals due to business succession due to reasons other than merger When information is provided
In cases where personal information is to be used jointly with a specific person, a statement to that effect, the items of personal information to be jointly used, and the joint use If the person is notified in advance of the scope of the person using the personal information, the purpose of use, and the name of the person responsible for the management of the personal information, or the person is made easily aware

Article 6 (Disclosure of Personal Information)
1. When the Company is requested by the person to disclose personal information, the Company will disclose this to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay.Please note that a fee of 1,000 yen will be charged for each disclosure of personal information.

If there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
If there is a risk of significantly hindering the proper implementation of our business. In some cases
In other cases in violation of laws and regulations

2.Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information such as history information and characteristic information will not be disclosed. not

Article 7 (Correction and deletion of personal information)
1. If the user's personal information held by the Company is incorrect, the user shall notify the Company by following the procedures established by the Company. Correction, addition, or deletion of personal information (hereinafter referred to as "correction, etc.")) can be claimed

2. If the Company receives a request from a user in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct the personal information without delay.

3. If the Company makes corrections based on the provisions of the preceding paragraph, or if it decides not to make corrections, etc., it will notify the user without delay.

Article 8 (Suspension of use of personal information, etc.)
1. The Company shall not be liable for any reason from the person in question that the personal information is being handled beyond the scope of the purpose of use, or by illegal means. (hereinafter referred to as "suspension of use, etc.")), we will conduct the necessary investigation without delay.

2. If we determine that it is necessary to respond to the request based on the investigation results in the preceding paragraph, we will suspend the use of the personal information without delay.

3. If the Company suspends use, etc. based on the provisions of the preceding paragraph, or if it decides not to suspend use, etc., the Company will notify the user without delay.

A. If you would like to cancel your order
a-1. You can immediately cancel your order before it is shipped.
a-2. However, due to the nature of overseas shipping, orders cannot be canceled once the product has been shipped, so please be sure to double check before purchasing the product.

B. In the following cases, we will not be able to exchange or redeliver the product.
b-1. Customer circumstances
b-2. Products that have been delivered for more than 7 days
b-3. Products that have been opened
b-4. Products that have been used Product
b-5. Product returned despite being rejected by the customer center

C. For refunds and exchanges due to damage or incorrect delivery, please include a photo of the outer box and a photo of the offending box. A photo of the product must be attached. If a photo cannot be attached, we cannot accept refunds, exchanges, or returns.

D. Even if there is an incorrectly delivered product, we cannot accept returns or exchanges after the product has been opened. Please be sure to check the appearance of the product before opening it.

E. Under no circumstances can products be returned, exchanged, or canceled more than 7 days after you receive them.

F. If damage or incorrect delivery is confirmed, we will promptly provide an exchange, refund, or return.

G. No refunds will be given for parcels that are returned to 39Drug Store because the customer does not receive them due to a missing or incorrect address.

H. If there is a delay in customs clearance, a customs official may contact you using the contact information you provided when placing your order. If we are unable to contact you and the storage period according to the country's customs laws has expired, the product may be disposed of. For these reasons, we would like to inform you that we cannot cancel or refund your order if you do not receive the item.

I. Please note that the portion due to "customs clearance issues" is the recipient's responsibility.

J. When you order chocolate or jelly, the product may melt when delivered due to temperature differences. If you are concerned about the quality of the product, please refrain from purchasing. Refunds and exchanges are not possible even if the product changes in quality, deforms, or becomes oddly shaped due to weather.

Customs Clearance

If the item is returned due to an incorrect delivery address, we will not be able to provide a refund.
Please double check the shipping information before payment.

Customs duties and consumption taxes

Once the ordered product reaches the destination country, it may be subject to customs duties.
Customs may contact the recipient directly, or depending on the country, the recipient may not be contacted.
Please check the delivery status frequently and contact the local customs office as soon as possible if customs clearance is delayed. We will not be able to provide a refund if the item is returned due to non-payment or delay in customs duties.
Additional costs for import customs clearance will be borne by the purchaser.

Delivery companies by country

[Japan] Yamato Transport/Kurume Transport (estimated delivery time: approximately 4-5 days)
[ South Korea] LOTOS (sea mail), BRIDGE Logis (airmail) (estimated delivery time: approximately 5-7 days)
[Other countries] EMS (estimated delivery time: approximately 14-60 days)
・If the delivery address is in the United States, we cannot deliver to PO boxes, APO, FPO, DPO, or US military bases.
・Actual shipping costs, including packaging and products, may differ from the estimated shipping costs.
・Please create all information in alphabets. (Name, address, etc.)

How to check delivery status

You can check the shipping status of orders for which payment has been completed from the order history in My Account. When shipping is completed, 39Drug Store will send you a shipping completion email. This email contains the shipping company, tracking number, and website link, so please check the shipping company's website for the delivery status after shipping.

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